Privacy policy
At APM Traders we handle personal data transparently and only as far as necessary. This policy explains what data we collect through this website and our business relationships, what we use it for and what your rights are, in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
1. Data controller
- Controller: APM IMPULSE, S.L.U. (trade name: APM Traders)
- Tax ID (NIF): B30553978
- Company registration: Murcia Commercial Register (Registro Mercantil de Murcia), volume 13410, folio 207, section 8, sheet MU-3325
- Address: Calle Valle Guadalentín, 2, Edificio CNN, 1st floor, office 1, Polígono Industrial Marimingo, 30180 Bullas (Murcia), Spain
- Telephone: +34 968 65 70 72
- Data protection email: admin@apm.holdings
2. What data we process
- Contact form: name, email address, message and, where applicable, any request for audited financial information.
- Quote request form: name, company, email address, telephone or WhatsApp, destination country, product, volume and comments.
- Direct communications: the data you provide by email, telephone or WhatsApp.
- Business relationship: the professional contact details of people working for our customers and suppliers, and the data needed to manage orders, shipments, invoicing and payments.
- Technical data: to protect our forms against abuse, we temporarily store an encrypted code derived from your IP address, which cannot be used to recover the original address and is automatically deleted after one day.
This website does not use analytics or advertising tools. The mandatory fields in each form are those needed to handle your request. If you provide data about other people, such as colleagues at your company, you must inform them beforehand.
3. Purposes and legal basis
- Answering your enquiries. Legal basis: your consent, given when you submit the form or write to us.
- Preparing and sending the quotes you request. Legal basis: taking steps at your request prior to entering into a contract.
- Managing our business relationship with customers and suppliers: orders, logistics, documentation, invoicing and collections. Legal basis: performance of the contract and compliance with legal obligations, such as tax, accounting, health and customs obligations.
- Keeping in touch with contact persons at customer, supplier or prospective companies. Legal basis: our legitimate interest, under Article 19 of the LOPDGDD.
- Sending our customers offers and information about products similar to those they have already bought from us. Legal basis: our legitimate interest, under Article 21.2 of Spanish Law 34/2002 (LSSI-CE). You can unsubscribe at any time by replying to any of these communications or by writing to admin@apm.holdings.
We do not make automated decisions or create profiles using your data.
4. How long we keep data
- Enquiries and quotes that do not lead to a business relationship: up to one year from the last communication.
- Customers and suppliers: for the duration of the business relationship and, afterwards, for the legal retention and limitation periods; for example, six years for commercial records under Article 30 of the Spanish Commercial Code.
- Commercial communications: until you unsubscribe.
5. Who we share data with
We do not sell or transfer your data. We only share it when necessary:
- To carry out a transaction: with the hauliers, shipping lines, freight forwarders, cold stores, banks and insurers involved.
- Where required by law: with the tax authorities, health and customs authorities, and courts.
- Service providers: our web hosting, email and IT service providers access data only to provide their services to us, as data processors and with the safeguards required by the GDPR.
6. International transfers
As an exporting company, when a transaction has its destination or origin outside the European Economic Area, we share with the parties involved in that country the data strictly necessary to carry it out, under Article 49(1)(b) of the GDPR. If you contact us via WhatsApp, that service is provided by Meta, which processes data under its own privacy policy.
7. Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw any consent you have given, without affecting the lawfulness of prior processing. To do so, write to admin@apm.holdings or to our postal address, stating the right you wish to exercise. If we have reasonable doubts about your identity, we may ask for additional information to confirm it.
If you believe we have not handled your request properly, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Security
We apply appropriate technical and organisational measures to protect your data, such as an encrypted connection (HTTPS) across the whole website and restricted access to information.
9. Minors
This website is aimed at professionals and companies. We do not knowingly collect data from children under 14.
10. Changes to this policy
We may update this policy to reflect legal changes or changes in our business. The current version will always be published on this page. Please also see our legal notice and our cookie policy.
Last updated: October 2026.